Privacy Policy

1. Information We Collect

When you join our waitlist or use our platform, we collect:

• Name and email address
• Phone number (including WhatsApp-registered numbers)
• Profession and business information
• Location (city/state)
• Customer data you upload to send payment reminders (names, phone numbers, due amounts)
• Any additional notes you provide

1a. WhatsApp Data & Consent

Moviq is intended to be used only for messaging customers who have an existing relationship with your business and who have provided valid consent to receive payment-related notifications. We require business owners to confirm that their customers have consented to receive payment reminders via WhatsApp before any message is sent.

• Consent records are stored and tied to each customer entry
• Customers can opt out at any time by replying "STOP" — opt-outs are honoured immediately and no further messages are sent
• WhatsApp phone numbers collected through our platform are used solely to deliver transactional payment reminders
• We do not send promotional or marketing messages via WhatsApp
• Customer phone numbers are never sold, rented, or shared with any third party
• All messaging is conducted via the official WhatsApp Business API through a Meta-authorised Business Solution Provider

1b. Data Retention

We retain your account data for as long as your account is active. Customer data (names, phone numbers, payment records) uploaded by you is retained until you delete it or close your account. Upon account closure, all associated customer data is permanently deleted within 30 days.

2. How We Use Your Information

We use your information to:

• Send you updates about Moviq's launch
• Provide early access to our platform
• Understand our user base and improve our product
• Respond to your inquiries and support requests

3. Legal Basis for Processing

We process personal information only for the following purposes:

• Providing the services you have requested
• Delivering transactional payment reminders on your behalf
• Maintaining platform security and preventing misuse
• Providing customer support
• Meeting legal and compliance obligations

4. Third-Party Service Providers

We do not sell, trade, or rent your personal information to third parties. However, to provide our services, we may share necessary information with trusted service providers, including messaging infrastructure, hosting, analytics, and payment processing providers. Such providers are permitted to process information only as required to deliver our services and are bound by appropriate confidentiality obligations.

WhatsApp messages are delivered via the official WhatsApp Business Platform through a Meta-authorised Business Solution Provider. Message content and recipient phone numbers are processed by this provider solely for message delivery.

5. Business Customer Responsibilities

Business users of Moviq are responsible for:

• Obtaining valid consent from end users before messaging them through Moviq
• Maintaining records of consent where required by applicable law
• Honouring opt-out requests promptly and not re-adding opted-out contacts
• Using Moviq only for legitimate transactional communications
• Ensuring that customer data uploaded to Moviq was collected lawfully

Moviq reserves the right to suspend accounts where these responsibilities are not met.

6. Information Sharing

Beyond the service providers described in Section 4, we do not sell, trade, or rent your personal information. Your data is stored securely and used only for the purposes outlined in this policy.

7. Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

8. Your Rights

You have the right to:

• Access your personal data
• Correct inaccurate data
• Request deletion of your data
• Unsubscribe from our communications at any time

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "last updated" date.